aP
anton P

1 reviews | Active since Sept 2013

17 Oct 2016, 16:19

Why is UTI using snails to deliver their parcels ????

<p>I have been waiting for a parcel delivery from Cape Town for almost two full days now..........I would like to know what type of vehicle's UTI uses.........snails, people walking by foot ??? Worse case is that it's now 16h15pm, when one phones the Call Centre their systems are offline, and they have no means to contact the driver to find out whats' going on. Apparently my parcel shoudl have been delivered at 10h30am..........it's now 16h16pm.........</p> <p> </p> <p>It's shocking to say the least........and this will be the VERY last time I will make use of them. Postnet does it on average in a day and a bit...........so why are you so slow UTI.</p> <p> </p> <p>UTI "Uselss Time Ineffeciencies"</p> <p> </p> <p> </p>

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Replies (1)
DSV Road
DSV Road's reply18 Oct 2016, 11:23
Official

Good day

Please accept our sincere apologies for the delay in the delivery of your parcel and for the inconvenience caused.

According to the tracking of your parcel, it was delivered this morning, 18 October at 10:01.

Kind Regards,

DSV Distribution