DS
Danna S
1 reviews | Active since May 2018
22 Feb 2021, 08:49
Why does Discovery use such a dishonest and ************* service provider
Why do people like Discovery and FNB use such *********** people to do their deliveries. On Friday had a call to arrange delivery. Delivery was scheduled for Monday and I planned my stay home to get the delivery. Now on Monday I get another phone call to arrange delivery!!
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Replies (2)
DSV Road's replyOfficial
22 Feb 2021, 08:53Good morning Danna S,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply22 Feb 2021, 08:53
Official
Good morning Danna S,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DS
Danna S's updateReviewer Update
22 Feb 2021, 16:37Well done to the escalation team who reacted to the report and delivered the card on Monday.
DS
Danna S's update22 Feb 2021, 16:37
Reviewer Update
Well done to the escalation team who reacted to the report and delivered the card on Monday.