NK
Ntando K
1 reviews | Active since Nov 2019
21 Jun 2024, 17:10
Why does Discovery use DSV?
Unbelievable. They call me, when i call back with my own airtime, the call center agent drops the call after telling me to hold. I will not be accepting the parcel especially since I am not the client. I am just the recipient. Discovery Bank do better.
Helpful (0)
Replies (3)0
Replies (3)
DSV Road's replyOfficial
24 Jun 2024, 08:37Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply24 Jun 2024, 08:37
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
NK
Ntando K's updateReviewer Update
24 Jun 2024, 09:29 Ntombifuthi was a breath of fresh air, especially after the ordeal I went through on Friday. I truly appreciate her professionalism. She definitely deserves a promotion!
NK
Ntando K's update24 Jun 2024, 09:29
Reviewer Update
Ntombifuthi was a breath of fresh air, especially after the ordeal I went through on Friday. I truly appreciate her professionalism. She definitely deserves a promotion!
DSV Road's replyOfficial
26 Jun 2024, 09:33 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply26 Jun 2024, 09:33
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,