1 reviews | Active since May 2011
Where is my parcel?
This is the new circus in town. I am now waiting almost a month for my parcel. When I phoned to inquire about the status of the delivery I was told that the "customer" cancelled the delivery. And apparently there is a phone recording of this. When I challenged them to provide me with this phone recording all just went quiet for days.
Good day Ian,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good day Ian,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good Day Ian,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery of your parcel, we have escalated the matter to our client and they have promised to give you feedback from their side.
We are unfortunately unable to assist you as your order was returned to our client.
We value your feedback in terms of your experience with our staff as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Ian,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery of your parcel, we have escalated the matter to our client and they have promised to give you feedback from their side.
We are unfortunately unable to assist you as your order was returned to our client.
We value your feedback in terms of your experience with our staff as this assists us in improving our service delivery to our clients.
Regards
DSV Management