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Shaun E

1 reviews | Active since May 2017

22 Aug 2017, 10:53

What does UTI overnight mean?

This is not really a complaint, but more of a ***.

So I order things from a shop in CPT. Shipping method states UTI overnight. Parcel is collected from the shop and shipped to DBN. The parcel arrives in DBN at 05h30 in the morning, the proceeds to sit there the whole day until it gets dispatched the next day.

So couple of questions.

1. What does UTI Overnight mean? Because overnight to me means overnight from the shop and in my hand the next day, not overnight to a branch and then overnight again. 2. Are there literally no trucks leaving the depot for a whole day to do deliveries? From 05h30 to 16h00 the package sits there.

There are two shops I use in CPT. They are like 50km away from each other. One uses DSV and takes 3 days to reach me. The other shop uses another courier and its in my hands the next day. Same source city, same destination city. ??? Makes no sense. But anyway. Probably nothing I can do except either wait, or not shop at the one specific shop anymore. :)

Ciao!

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Replies (1)
DSV Road
DSV Road's reply22 Aug 2017, 13:02
Official

Good day Shaun,

Thank you very much for bringing this to our attention.

I have forwarded this message to the relevant department to answer your questions and assist accordingly.

Kind regards,

DSV Management