Wesbank used them to send me vehicle registration documents

Wesbank used them to send me vehicle registration documents. Their tracking service said expected delivery Monday 3 March. I received a phonecall to ask for directions for delivery on Friday 28 Feb. I explained I was not available to receive them and agreed for delivery on Monday as stated on their tracker. Delivery was not made on Monday but they sent a message to Wesbank and me saying I was not available to collect. A barefaced and defamatory lie. The same thing happened on Tuesday. Their tracker still said expected delivery Monday 3 March. I informed DSV that I would not be available to receive delivery on Wednesday but nevertheless received a call from them asking for directions. I finally received documents on Thursday.