WESBANK COURIERS DSV ROAD ARE THE WORST

Wesbank's choice of courier service sucks!

I settled my finance account at Wesbank early and requested the registration document. On 4 April I received sms from stating the DSV driver collected my order and delivery would be done in 1-3 days. Then on 7 April another sms stating delivery would be before 17:00 that day with tracking no XQLNS***4, Then on 14 April an sms stating my order has been delivered. As there was no delivery, I contacted DSV to track & trace and they informed me the address provided was in Grotto Bay. I then contacted Wesbank and spoke on the line for 14 minutes to clarify the delivery address which is not near Grotto Bay at all. Then on 15 April an sms stating my order is scheduled for delivery before 17:00 that day. Then on 16 April an sms stating my order has been delivered. I however received no delivery and contacted DSV the following day to track& trace and was told the package was returned to Wesbank. I contacted DSV again after receiving no feedback and they said they would request the document from Wesbank on my behalf for delivery and I again explained the delivery must not be to Grotto Bay as I have never lived there and I provided my correct address. Then on 29 April I received an sms stating my order has been collected by a DSV driver and delivery will happen in 1-3 days. Then on 2 May sms stating delivery is scheduled for 17:00 with tracking no GLIXS***7 On same day at 17:53 I received an sms stating delivery failed due to delay on route that resulted in insufficient time to do delivery. I called DSV again and they cannot trace the package or provide any feedback as to where it is or when it will be delivered to me. This is the most awful worst service I have ever experienced in my entire life!!! I am now at my wits end and Wesbank needs to come to the party and sort this out. It appears to me that DSV are totally *********** do deliver.