TN
Themba N
1 reviews | Active since Jul 2022
18 Oct 2022, 12:06
Waiting for my parcel
Dsv branch in Durban I am disappointed on them I was waiting for. My parcel to be delivered to me last week on Monday nobody came then they said on Wednesday last week still nobody came when I called in they said they scheduled for Tuesday the 17 of 0ctober I called Durban branch since 08,00 this morning nobody takes our calls
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Replies (2)
DSV Road's replyOfficial
18 Oct 2022, 12:47Good day Themba Njilo, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply18 Oct 2022, 12:47
Official
Good day Themba Njilo, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
TN
Themba N's updateReviewer Update
20 Oct 2022, 12:52You DSvCompany real don't care about us Customers and you stop lying to us like my case the driver came late yet I was told the delivery will take place between 10 to 12 but he came to me at 4pm his device failed to give 0TP due to loadshedding but Dsv still lying to me DSV Durban branch should be shut down I called as 8Am no one taking our calls ************* Company DSV they even try to **** me cause someone said 0ur order was cancelled MTN by choosing DSV to do delivery DSV it's killing our joy and the business
TN
Themba N's update20 Oct 2022, 12:52
Reviewer Update
You DSvCompany real don't care about us Customers and you stop lying to us like my case the driver came late yet I was told the delivery will take place between 10 to 12 but he came to me at 4pm his device failed to give 0TP due to loadshedding but Dsv still lying to me DSV Durban branch should be shut down I called as 8Am no one taking our calls ************* Company DSV they even try to **** me cause someone said 0ur order was cancelled MTN by choosing DSV to do delivery DSV it's killing our joy and the business