1 reviews | Active since Oct 2017
Waiting for my bank card
Good day I have open a bank account 2moths ago at fbn but have not receive my bank card at firts dsv send me an sms they will deliver my card and after few weeks again that the card has been cancelled. I then apply again for a new card but i have been waiting for dsv I called the number ********** 500 been waiting for 30minutes online but the operator just said they are busy. Can i just get my card please as soon as possible
Good day Cleopatra,
Thank you very much for bringing this to our attention and we apologise for the inconvenience.
I have forwarded this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good day Cleopatra,
Thank you very much for bringing this to our attention and we apologise for the inconvenience.
I have forwarded this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good Day Cleopatra,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Cleopatra,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management