ND
Nakediya D
1 reviews | Active since Aug 2023
19 Mar 2024, 13:43
Voicemail, useless
It’s a struggle to get assistance, customer care which never answers. ***. Please assist !! ***
Helpful (0)
Replies (2)0
Replies (2)
DSV Road's replyOfficial
19 Mar 2024, 15:01 Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply19 Mar 2024, 15:01
Official
Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
ND
Nakediya D's updateReviewer Update
22 Mar 2024, 13:44Firstly I had to wait before I could come and applaud cause I knew the delivery system would disappoint, please explain why are we using biometrics that never works ? My instalment will go off and I must wait for another delivery day for something that could’ve been resolved with just an Otp pin? I need my delivery today !!!!!
ND
Nakediya D's update22 Mar 2024, 13:44
Reviewer Update
Firstly I had to wait before I could come and applaud cause I knew the delivery system would disappoint, please explain why are we using biometrics that never works ? My instalment will go off and I must wait for another delivery day for something that could’ve been resolved with just an Otp pin? I need my delivery today !!!!!