LJ
Leonard J
1 reviews | Active since Feb 2020
20 Dec 2021, 07:26
Very upset client.
I am totally not happy with the service I got. I am waiting 8 days for my parcel which arrived in PE 3 days ago. According to them the driver was at my house twice but I wasn't home, which is so not true because I am at home the whole week already. I am very upset as the operator still argues with me. I know i am at home how the hell can you tell me I wasnt home.
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Replies (2)0
Replies (2)
DSV Road's replyOfficial
20 Dec 2021, 09:03Good day Leonard j, We apologize for the level of service you have experienced. Kindly note the below is looked at a manager will contact you to resolve the issue. Kind Regards, DSV Management
DSV Road's reply20 Dec 2021, 09:03
Official
Good day Leonard j, We apologize for the level of service you have experienced. Kindly note the below is looked at a manager will contact you to resolve the issue. Kind Regards, DSV Management
LJ
Leonard J's updateReviewer Update
29 Jan 2022, 16:29I posted a review on how unhappy I was with the service of DSV and the next day I received a call from someone who said that they will look into this matter.
Today is 29 January 2022 and I did not hear anything again from them and lost more than R1000 as a result of dealing with DSV and nothing is happening from their side.
I am really not happy with the service I got from them not even when it looked as if someone cared.
Today is 29 January 2022 and I did not hear anything again from them and lost more than R1000 as a result of dealing with DSV and nothing is happening from their side.
I am really not happy with the service I got from them not even when it looked as if someone cared.
LJ
Leonard J's update29 Jan 2022, 16:29
Reviewer Update
I posted a review on how unhappy I was with the service of DSV and the next day I received a call from someone who said that they will look into this matter.
Today is 29 January 2022 and I did not hear anything again from them and lost more than R1000 as a result of dealing with DSV and nothing is happening from their side.
I am really not happy with the service I got from them not even when it looked as if someone cared.
Today is 29 January 2022 and I did not hear anything again from them and lost more than R1000 as a result of dealing with DSV and nothing is happening from their side.
I am really not happy with the service I got from them not even when it looked as if someone cared.