TM
Tumi M

1 reviews | Active since Oct 2017

19 Sept 2018, 09:44

Very poor service delivery.

I app**** for my bank card which is now taken over three weeks. I keep receiving a message on my cellphone that my card will be delivered and I have never received it. i am tired of calling the company asking when it will be delivered. I asked to speak to the manager who is not available!

I need to have access to my funds, This is a bank card for goodness sake. This is rediculous

0
Replies (1)
DSV Road
DSV Road's reply20 Sept 2018, 09:07
Official

Good day Tumi,

Please accept our apologies for the inconvenienced caused.

We have escalated this incident to the relevant manager to ensure this is attended to as soon as possible.

We thank you for your valuable input into our services.

Kind regards,

DSV Management