KM
Kelebogile M

1 reviews | Active since Aug 2010

20 Feb 2018, 15:53

Very poor Service

I am a student and Unisa is using Dsv as their courier and they have given them my study material on the 09/02/18. I phoned Dsv last week to trace my study material and they said that i will receive them on Monday the 19th, still today i haven't heard anything from them. I tried phoning again today but i was holding for a long time and got cut off as i ran out of airtime. I really need my study pack as i have assignment to do and i do not have enough time.

0
Replies (1)
DSV Road
DSV Road's reply26 Feb 2018, 15:01
Official

Good day,

We sincerely apologise for level of service that you have received and for the inconvenience caused.

Please kindly provide us with the tracking number of your parcel, your UNISA student number and contact details on this email address *** in order for us to follow up and resolve your query soonest

Kind Regards,

DSV Management