TM
Thipe M
1 reviews | Active since Apr 2015
30 Dec 2022, 07:09
Very pathetic service
Very pathetic service.The parcel 📦 was collected 7/8 December 2022.The customer received the his parcel 29/12/22 almost 20 days later.The customer got traffic fines because of your bad service.You don’t deserve 1star.Your consultant are very *********** they made promises they never kept no follow up or feedback Reference HP038.
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DSV Road's replyOfficial
30 Dec 2022, 08:44 Good day Thipe,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply30 Dec 2022, 08:44
Official
Good day Thipe,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management