ZK
Zama K
1 reviews | Active since Feb 2014
20 Nov 2019, 05:32
Very *********** service
I received an MTN sim card delivered by DSV.. Had all the necessary documents on hand but to my disappointment the sim card 2 days later is still not Ricad by this company as they were supposed too.. I've been calling them and it's endless promises. I'm sitting here with a Rica Barred sim card because they failed to do their duty. I am so annoyed at their service.
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DSV Road's replyOfficial
20 Nov 2019, 07:59Good day Zama K,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply20 Nov 2019, 07:59
Official
Good day Zama K,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management