CD
Cassandra D
1 reviews | Active since Sept 2021
03 Nov 2023, 09:12
very dissatisfied customer!!!
I wouldn't even give them a one star. They have constant glitches with their system and their staff are not adequately trained. It is tedious having to explain the same thing every time! Having said that, most of their staff are lovely. They also charge you for transactions and then they don't collect/deliver which becomes a whole other issue trying to get them to refund you!
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Replies (1)DSV Road's replyOfficial
03 Nov 2023, 09:39Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply03 Nov 2023, 09:39
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
