TF
Traugott F
1 reviews | Active since Nov 2021
15 Feb 2023, 16:39
Very disappointed
Very disappointed, The lady called me a day before delivery and said they are going to deliver the mtn device the next day, I received a sms the next morning for the delivery, waited the whole day at work still nothing. The work ethic of this company is poor and unfortunately I am very disappointed. DSV has a branch in rosslyn where I work and they take longer than 4 days to deliver.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
15 Feb 2023, 17:32 Good day Traugott,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply15 Feb 2023, 17:32
Official
Good day Traugott,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management