MK
Mokgwaetsi K
1 reviews | Active since Jul 2011
26 Sept 2024, 13:26
Very disappointed!
Ordered an Mtn router online. Had all required documents on hand. The delivery guy then tells me I've failed the biometrics on his machine. He went back with my router of which I have paid a pro rata fee for. So I have paid for something I don't have. U need to provide an alternative because these machines of yours are not working.
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DSV Road's replyOfficial
26 Sept 2024, 14:01Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply26 Sept 2024, 14:01
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management