CM
Carmie M
1 reviews | Active since Mar 2021
01 Aug 2022, 10:43
Very disappointed.
Been having so much of delays with my packages from dsv this happened twice, last week and this week. I call in so many times and wasn't getting any help, just that I need to wait... I'm running a business and I order on a weekly basis, my suppliers always using dsv.. I never had problems with them till the last 2 weeks. I tried going on to the system there aren't anymore updates last update was on Friday at 11.45am I have no idea when my stock will arrive and my clients are getting very angry with all the delay... It's very frustrating and disappointing when I have no clue what's going on with my 2 packages.
Tracking number PAKBD***6 I have misplaced the 2nd tracking number.
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Replies (3)0
Replies (3)
DSV Road's replyOfficial
01 Aug 2022, 12:24Good day Carmie M,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply01 Aug 2022, 12:24
Official
Good day Carmie M,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
CM
Carmie M's updateReviewer Update
02 Aug 2022, 10:13I am very disappointed with the service you guys are giving, I needed my packages urgently and my clients are getting very angry... I'm losing business because of this delay... I was told that it will arrive in Durban last night but there's still nothing.... I'm absolutely disappointed.. I used your courier service weekly I'm so shocked with the delays... I need my packages todays please can you help me.
CM
Carmie M's update02 Aug 2022, 10:13
Reviewer Update
I am very disappointed with the service you guys are giving, I needed my packages urgently and my clients are getting very angry... I'm losing business because of this delay... I was told that it will arrive in Durban last night but there's still nothing.... I'm absolutely disappointed.. I used your courier service weekly I'm so shocked with the delays... I need my packages todays please can you help me.
CM
Carmie M's updateReviewer Update
02 Aug 2022, 10:46Even if my package is delivered by the end of the day I will appreciate it.
CM
Carmie M's update02 Aug 2022, 10:46
Reviewer Update
Even if my package is delivered by the end of the day I will appreciate it.