1 reviews | Active since Oct 2017
Very bad services
So, my fiance's card expired, he was abroad, therefore we made arrangements that DSV Mounties delivered the card to myself. I should have signed the card and provided my ID. After three (3) weeks I've phoned them and asked when the card will be delivered, they told me that the card was already delivered to our offices. Now the card is missing, because someone else signed it and I was not called in order to sign for the card and provide my ID. This is really really bad. How is it possible that they do not even look if the bank card being delivered, are delivered at the correct place/person.
Good day Maryke,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good day Maryke,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good day,
We have attempted to call you on the number provided, without any success.
We have emailed you twice as an alternative, in order to try and resolve your query.
Please can we ask that you reply to the email that we send to you.
Kind regards,
DSV Management.
Good day,
We have attempted to call you on the number provided, without any success.
We have emailed you twice as an alternative, in order to try and resolve your query.
Please can we ask that you reply to the email that we send to you.
Kind regards,
DSV Management.