WB
Warrick B
1 reviews | Active since Sept 2016
31 Aug 2023, 19:05
Very bad and unreliable service.
Can someone from DSV please give me a call. You have wasted my whole day with false info. Went in to work specifically for our delivery. Even got sms say your on your way and that you have arrived at delivery address. I go spend 30min outside just for no one to arrive. So either you never delived or my bank card is now in the possession of a stranger. Wonder if you checked for id. Ridiculous.
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DSV Road's replyOfficial
01 Sept 2023, 08:44Good day Warrick Botha We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply01 Sept 2023, 08:44
Official
Good day Warrick Botha We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management