SS
Stephan S
1 reviews | Active since May 2015
18 Aug 2022, 20:11
Utterly poor service
Last week I complained about the service. One week still no results. Got sms that it would be delivered today. Yet again i waited the whole **** day waiting, I wasted my time and money for waiting for nothing the whole ****mm day. Then the driver phoned me 4.37 pm told me that he will be here around 6pm. Its now just past 8 and his phone is off. DSV COURIER IS Pathetic service... Cant believe a word from them
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Replies (3)0
Replies (3)
DSV Road's replyOfficial
19 Aug 2022, 10:32Good day Stephan S,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Management
DSV Road's reply19 Aug 2022, 10:32
Official
Good day Stephan S,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Management
SS
Yeah.. just empy promises.. got an call and they would call me back with better arrangements in few minutes... Its been hours and no one called me back.. really reallly.... wil never use dsv..
Stephan S's updateReviewer Update
19 Aug 2022, 14:57Yeah.. just empy promises.. got an call and they would call me back with better arrangements in few minutes... Its been hours and no one called me back.. really reallly.... wil never use dsv..
SS
Stephan S's update19 Aug 2022, 14:57
Reviewer Update
Yeah.. just empy promises.. got an call and they would call me back with better arrangements in few minutes... Its been hours and no one called me back.. really reallly.... wil never use dsv..
SS
Stephan S's updateReviewer Update
19 Aug 2022, 15:45Thank you for you response. Atleast someone called me back.. atlast someone made an effort. Thanks
SS
Stephan S's update19 Aug 2022, 15:45
Reviewer Update
Thank you for you response. Atleast someone called me back.. atlast someone made an effort. Thanks