G
Graeme

1 reviews | Active since Oct 2023

17 Jan 2024, 17:16

UTTER POOR SERVICE!!!!!

MTN please make use of a better or reputable courier company. I was told my parcel would be delivered between 08:00 - 17:00. It’s now 17:14 and I never left my house today. No call from driver, no apology nothing. I am cancelling my contract with MTN because of this poor service!!!

0
Replies (1)
DSV Road
DSV Road's reply17 Jan 2024, 17:28
Official
Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management