KT
Kaylynn T
1 reviews | Active since Nov 2022
28 Nov 2022, 14:39
USESLESS CUSTOMER SERVICE TEAM
I am trying to track the delivery of my discovery bank card and your customer service is useless only because the number I called was not recognized even though discovery transferred me to your service team. The girl I spoke to could not even tell me when they are going deliver my card and no one from DSV IS CALLING ME
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DSV Road's replyOfficial
28 Nov 2022, 15:01Good day Kaylynn Terblanche, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply28 Nov 2022, 15:01
Official
Good day Kaylynn Terblanche, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management