USELESS SERVICE
<p>I really don’t understand why ABSA contracted you to deliver their clients cards because you are clearly failing. I have been waiting and calling for my card to be delivered to me but dololo. I have never missed a call from your so called driver but you claim to have sent someone. You’re inconveniencing me, I will be out of the country going with a card that is expiring in June, I have called twice to make arrangement for my card to come but you are just taking me for a fool. I have given you the time as well but am stupid to do that. Today I have called you people for the last time, deliver my card to the address I have indicated to you. You’re incomplete!</p> <p> </p>
Good Day
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management