1 reviews | Active since Mar 2009
Useless service
<p>Mounties delivery sevice is USELESS!! if any business considers to use them to do their delivreies, be aware that you will experience the worst customer service ever. They cannot even locate a card that they are supposed to deliver - despite their own office calling you to confrm delivery thereof. When you phopne them to find out what is going on they make you hold on, at your own cost, on average for 12 minutes. Their drivers are unreliable and do not pitch when they are supposed to. their call centre staff are beyond useless. DO NOT DO BUSINESS WITH THEM!!!!!!!!!!!!!!!!!!!!!!!!</p>
Good Day Ruda
Thank you for notifying us about your recent experience with DSV Mounties. We apologize that it did not meet your expectations.
As discussed, your experience with our Call Centre was due to incorrect information on our system; however we agree that it could have been dealt with more professionally. Your experience with our driver has been escalated and will be addressed accordingly.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Ruda
Thank you for notifying us about your recent experience with DSV Mounties. We apologize that it did not meet your expectations.
As discussed, your experience with our Call Centre was due to incorrect information on our system; however we agree that it could have been dealt with more professionally. Your experience with our driver has been escalated and will be addressed accordingly.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Ruda
Thank you for notifying us about your recent experience with DSV Mounties. We apologize that it did not meet your expectations.
As discussed, your experience with our Call Centre was due to incorrect information on our system; however we agree that it could have been dealt with more professionally. Your experience with our driver has been escalated and will be addressed accordingly.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Ruda
Thank you for notifying us about your recent experience with DSV Mounties. We apologize that it did not meet your expectations.
As discussed, your experience with our Call Centre was due to incorrect information on our system; however we agree that it could have been dealt with more professionally. Your experience with our driver has been escalated and will be addressed accordingly.
We value your feedback as this assists us in improving our service delivery to our clients.
Regards
DSV Management