DS
Dandy S
1 reviews | Active since Mar 2009
13 Aug 2020, 08:53
Useless. No delivery.
Ref *** - was sent to Port Elizabeth instead of Cape Town. It is a week later and this parcel has not moved from Port Elizabeth. 5 phone calls later and no joy. Just spoke to Whitney in Port Elizabeth, who was trying to put me through to Ronel, but I am still waiting.
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Replies (2)
DSV Road's replyOfficial
13 Aug 2020, 10:20Good day Dandy
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch shortly to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch shortly to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply13 Aug 2020, 10:20
Official
Good day Dandy
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch shortly to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch shortly to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DS
Dandy S's updateReviewer Update
15 Aug 2020, 10:16Thank you Colin for your call. The Mounties division has sorted it out! Much appreciated!
DS
Dandy S's update15 Aug 2020, 10:16
Reviewer Update
Thank you Colin for your call. The Mounties division has sorted it out! Much appreciated!