Useless DSV Road services

I honestly have no words to explain how irritated I am with DSV and Discovery bank for that matter. I app**** for a card for my grandmother, spoke to Discovery to tell DSV to call me to arrange the delivery. DSV never bothered to call me until I called them. I spoke to a someone and unfortunately my airtime finished before she could give me a date and a time and never bothered to call me back immediately after. I called again to speak to a Siphokazi who wouldn't put me to the person I spoke to and wanted to start the whole process insisting to speak to my grandmother after being told that she is slightly deaf and communication would be bad. I asked to speak to the manager, I am still waiting for the manager till today. Was told she/he was in a meeting. I didn't call today and no one bothered to call me still. Discovery made sure to change contact details and to change the person they need to arrange everything with. But they are just a bunch of *********** people. It's been 2 weeks now and I still don't have that bank card. Their service is pathetic