NW
Nigel W

1 reviews | Active since Aug 2011

24 Dec 2020, 14:11

Useless Courier company

Typical Courier company. Can not arrange deliveries in such a manner that customers can at least expect an idea of when their product will arrive. When you phone in there is no record of any communications and of what arrangements have been made. They even wanted me to wait 7 days for my delivery even though they are 5 minutes down the road. Obviously because The Post Office no longer functions they can now take on the mantle of a bad service provider.

0
Replies (1)
DSV Road
DSV Road's reply24 Dec 2020, 14:37
Official
 
Good day Nigel,

We sincerely apologize for the level of service that you have received and for the inconvenience caused. 

We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
 
Kind Regards,

DSV Management