RS
Ridwaan S
1 reviews | Active since May 2020
27 May 2020, 11:53
Useless courier
Absolutely terrible service. I've been waiting for my delivery since 22nd May. It takes over 30 mins to speak to someone to track the delivery and they still cannot determine when it will be delivered and then cut the call. What kind of a courier company is this. If you cant do the job, give my package to another competent courier company and give my money back
Helpful (0)
Replies (3)0
Replies (3)
DSV Road's replyOfficial
27 May 2020, 12:18Good day Ridwaan
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply27 May 2020, 12:18
Official
Good day Ridwaan
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
RS
Ridwaan S's updateReviewer Update
27 May 2020, 14:12It's been 2 hours and no one has contacted me yet ????
RS
Ridwaan S's update27 May 2020, 14:12
Reviewer Update
It's been 2 hours and no one has contacted me yet ????
DSV Road's replyOfficial
27 May 2020, 15:41Good day Ridwaan
Kindly be advised that your query is being attended to and our team is working hard to ensure you receive your parcel tomorrow. Once again we apologise for the inconvience caused.
Kind Regards,
DSV Management
Kindly be advised that your query is being attended to and our team is working hard to ensure you receive your parcel tomorrow. Once again we apologise for the inconvience caused.
Kind Regards,
DSV Management
DSV Road's reply27 May 2020, 15:41
Official
Good day Ridwaan
Kindly be advised that your query is being attended to and our team is working hard to ensure you receive your parcel tomorrow. Once again we apologise for the inconvience caused.
Kind Regards,
DSV Management
Kindly be advised that your query is being attended to and our team is working hard to ensure you receive your parcel tomorrow. Once again we apologise for the inconvience caused.
Kind Regards,
DSV Management