MR
Marneli R

1 reviews | Active since Nov 2017

06 Nov 2017, 11:56

Useless Company

I ordered online a tablet on the 1st of September. The contract was confirmed telephonically and off co**** I have been paying for 2 months already. Still no tablet has been delivered.

I managed to find out that the courier company is DSV - I have called them 6 times - the say may package is waiting as I do not answer the phone. However they have the wrong number I have provided the correct number to them 5 times, because they say I cannot call them they have to call me - but still no one calls. I have spoken to Chanlee and Rodia there. They truly are pathetic as they still have the wrong number and no one even cares that I have not received my tablet.

MTN does not respond and the call centre sents me to some one else everytime!!!!!! I want to cancel this contract and have al monies returned if the tablet is not received this week.

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Replies (1)
DSV Road
DSV Road's reply06 Nov 2017, 12:11
Official

Good day,

Thank you very much for bringing this to our attention. Please accept our apologies for the inconvenienced caused.

Please will you provide us with your name, email address and tracking number on this email address *** so we can be able to assist you as soon as possible.

We thank you for your valuable input into our services.

Kind regards,

DSV Management