1 reviews | Active since Jun 2016
Useless and unprofessional!!!
<p>I was expecting a card delivery from this company. They made an appointment, and afterwards probably send me about 20 sms's to remind me of the appointment. I later blocked their number as sms spam. Then when they were supposed to pitch, they just simply didn't show. They don't call, don't apologise or nothing. I can;t understand why a large bank like Nedbank makes use of such a useless service provider!</p>
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery of your parcel, as well as for the lack of urgency.
We have escalated the issue to the appropriate branch to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery of your parcel, as well as for the lack of urgency.
We have escalated the issue to the appropriate branch to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management