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Mpho M

1 reviews | Active since Dec 2023

19 Mar 2024, 10:48

Useless and appalling service

My parcel was scheduled for delivery on 18 March. I have not received my parcel and the tracking status said it was delivered. When I called DSV, they told me that it was signed off by someone else. How does a courier service not verify the recipient's details? I want my sh*t delivered today.

0
Replies (1)
DSV Road
DSV Road's reply19 Mar 2024, 11:43
Official
 Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management