SE
Sarel E
1 reviews | Active since Dec 2010
06 Sept 2022, 07:11
Useless
Not my first rodeo with DSV - very unprofessional and doesn't reply on enquires. I requested an address change (from home to work), yet they got it TOTALLY wrong and now blaming MTN for giving them the wrong address. What a mission to get a Cell phone delivered. If you can at all help, choose a different logistics firm to deliver you goods - the rating speaks for itself.
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DSV Road's replyOfficial
06 Sept 2022, 07:13Good day Sarel Erasmus, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management.
DSV Road's reply06 Sept 2022, 07:13
Official
Good day Sarel Erasmus, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management.