MM
Masego M
1 reviews | Active since Mar 2024
06 Mar 2024, 18:49
Useless
DSV is the worst, never to be used, I have waited for a parcel since 4 March, never came, nobody bothered to communicate, I called the next day they said they would deliver on 6 March around 2_5, I called around 5 was told the driver will arrive within 20 minutes, 2 hours later still waiting with frustration. I'm not accepting the package should itt not be delivered by tomorrow
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Replies (1)DSV Road's replyOfficial
07 Mar 2024, 09:23Good day Masego, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply07 Mar 2024, 09:23
Official
Good day Masego, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
