TG
Taarique G
1 reviews | Active since May 2019
04 Jul 2024, 08:02
Use Courier Guy - Not DSV
This is the WORST courier service in South Africa. I was supposed to get my package on 2nd July. Today is the 4th I called the contact center and the guy tells me that he “contacted the branch and asked them to release my package” RELEASE MY PACKAGE?? I needed these things 2 days ago already. Now I will only get it tomorrow. I hope New Balance can stop using this company, they should use Courier Guy because they are amazing. Horrible horrible service from DSV
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DSV Road's replyOfficial
04 Jul 2024, 08:19 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply04 Jul 2024, 08:19
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management