SN
Sam N
1 reviews | Active since May 2017
13 Sept 2024, 14:02
Use another courier company
I ordered a new garage card with Standard Bank ,They make use of DSV .I waited a whole month to have my card delivered.I called in 5 times waiting for hours on the line to be assisted.They kept booking a slot but never stuck to the delivery times and so I had to continuously keep calling and re-booking.What a waste of time !!!!!I finally got my card today and standard bank issued the wrong card.I will rather go in and collect the card.
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DSV Road's replyOfficial
16 Sept 2024, 09:44 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply16 Sept 2024, 09:44
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management