tB
tumisho B

1 reviews | Active since Jan 2021

19 Dec 2023, 10:49

update of contact number

There's many ways to curb ***** ,UNFORTUNATELY I always get caught in between.I made an online application for data via the MTN website on the 15th , my contact details are wrong and instead of dsv updating the details they want me to call that stupid MTN, upon delivery the driver has to scan my ID as far as i know. so why is updating a number phone like a trip to hell ? go back to the drawing board your procedures are just useless

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Replies (1)
DSV Road
DSV Road's reply19 Dec 2023, 11:58
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management