SW
Stephanie W
1 reviews | Active since Feb 2020
06 Dec 2022, 10:14
UP TO **** DSV
DSV does not even deserves the one star! I ordered my daughter's Birthday Gift from Makro, and unfortunately DSV is the courier they decided to use, they were suppose to the parcel on 30.11.2022 already and still nothing, we are on 06/12/2022, my daughter's birthday is on 11.12.2022 - I demand to hear from Management of DSV ASAP!
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DSV Road's replyOfficial
06 Dec 2022, 10:49Good day Stephanie Wepener We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply06 Dec 2022, 10:49
Official
Good day Stephanie Wepener We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management