1 reviews | Active since Apr 2017

26 Apr 2017, 04:40

Unreliable hollow promises

<p>On 13th April I received text to say that they would contact me regarding delivery of my bank card. They did contact me and said it would be delivered within 4 working days.... </p> <p>Not sure if they are talking about 2017 !!!</p>

0
Replies (1)
DSV Road
DSV Road's reply28 Apr 2017, 08:15
Official

Good Day,

Thank you for notifying us about your recent experience with DSV Mounties.

We sincerely apologise for the delay in delivery of your parcel.

We have escalated the issue to the appropriate branch to address in order to prevent the issue from occurring again.

Your parcel has since been delivered as arranged.

We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.

Regards

DSV Management