UNPUNCTUAL, INCONVENIENT & UNORGANIZED ESTABLISHMENT!!!!

I am in Utter Disappointment with the Service from DSV!!! i have upgraded a contract with MTN who have done their part to forward my Sim card to DSV for courier to me. DSV however does business at their leisure and does not see priority in having to deliver goods when they SAY THEY WILL DELIVER!! i am having to constantly phone into DSV SIM/CARD division further to that the call centre is operated POORLY the service i receive is absolutely terrible. i had to phone in from Last week Friday the 9th of September regarding the delivery today is the 13th that goes to show how DSV treats their customers!! don't even get me started for how long we have to wait on the line listening to the ridiculous music they grace us with before any representative/Agent picks up the damn line!!! it is absolutely atrocious how a company of this magnitude cannot track or maintain their deliveries and adhere to punctuality?!! where is your internal Control???!!!!! im shocked. this service is Sad, its frustrating and its inconvenient as people are having to make arrangements at their companies to stay at home to suit DSV's convenience and availability however this establishment is pathetic in the communication aspect!. Please note i will remain to write Reviews regarding the service I receive, until i receive my package and i will Publicize the fact that DSV is a terrible courier company. Please also note i will lay a Complaint with MTN, YOUR CUSTOMER regarding this poor service delivery.

NOT SO KIND REGARDS ALISHA!