Unprofessional and ********* services

I was called up yesterday to arrange delivery and I gave them my work address for today I was told that the address is updated and I can expect an early delivery from 10 till 1pm. I came to work early to wait for delivery I only get a call at 12.20 from the driver to state that he is on the way to me he will be here in the next 20 minutes I said okay please let the security guards know that you are here for me so that they can direct him to my building. I then receive a call from the DSV Customer services telling me that the driver told them my address is different and made me seem like a ****..I am adamant because I had other plans that I had to cancel in order to accommodate for this delivery but I am now being told that I can only have delivery on Tuesday.. this isn't my fault if Customer services cannot do their jobs properly. I now have to wait 3 more days for another issue and excuse from this company.. I will never in my life ever deal with DSV- I even tried contacting the driver he has been ending my calls and eventually blocked my number because he told a lie and said that I changed my address which I did not do, I am very upset at DSV, What kind of people do you even employ who makes people so unhappy and disappointed, I am very frustrated that I have to now wait I don't know for how much more longer and also for being called a **** its unfair and unprofessional to know that the customer services are not doing their jobs!!! Pathetic services