BD
Babongiwe D

1 reviews | Active since Feb 2024

22 Feb 2024, 09:15

Unisa study material delivery.

Worst courier company ever dealt with. Horrible service. Or no service at all. Pathetic 😡I have been waiting for my study material from unisa. At some point the driver Felulu Cele told me that she run out of petrol so she can't deliver my material. I phoned their office, I got no assistance still. They gave the number of their so called manage "Ravi pillay" he also never answered his phone. I asked for the email address to send queries or concerns about my study material. They refused to give me an email address. I still have not received my study material. I was given a number for a guy called sifiso who promised to deliver my study material on Tuesday the 20th Feb. He never did. Now he's also not answering his phone.

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Replies (2)
DSV Road
DSV Road's reply22 Feb 2024, 09:31
Official
 Good day ,  We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
BD
Babongiwe D's update22 Feb 2024, 10:17
Reviewer Update
I was made to feel like they are doing me a favor by delivering my material.