LM
Lerato M
1 reviews | Active since Apr 2015
03 May 2021, 13:13
Unisa Package
I have been awaiting my study materials since beginning of April I got an sms on the 6th of April 2021 from DSV stating that my books will be delivered In 1-6 days but even until this day the 3rd of May I haven't received anything and I got an sms on the 29 April 2021 stating that my books have been delivered but I did not get anything from them. When you calling there are not agents to assist me the phone rings on its own. Such a bad service from DSV courier
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DSV Road's replyOfficial
03 May 2021, 13:18Good day Lerato,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply03 May 2021, 13:18
Official
Good day Lerato,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management