jA
jacqueline A
1 reviews | Active since Jun 2022
28 Jun 2024, 10:15
UNHAPPY
I CALLED IN TO GET DELIVERY OF MY MODEM FROM MTN AND WAS TOLD AS REQUESTED IT WILL HAPPEN HOWEVER ON CALLING IN AGAIN IM TOLD NO DELIVERY FOR TODAY WHAT KIND OF SERVICE IS THIS. YOU CANNOT GET THROUGH TO DURBAN BRANCH AT ALL AND THE AGENTS JUST PUT YOU ON HOLD IN JHB DISGUSTING SERVICE
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DSV Road's replyOfficial
28 Jun 2024, 14:56 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply28 Jun 2024, 14:56
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management