NM
Nozipho M
1 reviews | Active since Nov 2025
07 Nov 2025, 08:08
Unhappy customer
I ordered a package with MTN and I got swift response from DSV that my parcel will be delivered on the 4th I haven't received any word from them since, just sms's from MTN that appointment was made and that's it
When I contacted DSV, they said they can't access my information because someone might have opened it and are trying to make a booking but no call till now.
This is beyond disheartening. this feels like a ****
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Replies (2)
DSV Road's replyOfficial
07 Nov 2025, 10:05 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply07 Nov 2025, 10:05
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's replyOfficial
07 Nov 2025, 10:07 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply07 Nov 2025, 10:07
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management