KM
Kwena M

1 reviews | Active since Nov 2023

13 Nov 2023, 09:27

Unhappy customer

Good day from a very unhappy customer

Your order ***, I've been contacting DSV and MTN for the past 3 weeks, my first application was cancelled because the address and the cellphone number are incorrect , I've contacted MTN multiple times and they say they have updated my details with you guys but I'm not getting any assistance at all

my cellphone number is *** or ***

delivery address is

building ISON experiences 10 Philips St, Ferndale, Randburg, 2194

0
Replies (4)
DSV Road
DSV Road's reply13 Nov 2023, 09:54
Official
Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
KM
Kwena M's update13 Nov 2023, 12:42
Reviewer Update
Its almost the end of the day and my address issue is still not resolved ,when will this be resolved honestly? since the 24th October battling with the same issue? no one , absolutely no one can just update the address and cellphone number?
KM
Kwena M's update13 Nov 2023, 13:53
Reviewer Update
hi any update for me? i need assistance as soon as possible
KM
Kwena M's update15 Nov 2023, 12:32
Reviewer Update
Good day

I'm following up on another delivery , when can i expect delivery ??
Your order *** , my cellphone *** or ***, please call me