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Phuthegi M
1 reviews | Active since Dec 2022
15 Dec 2022, 17:38
Unhappy Client
DSV the worst service ever. I have been waiting for my parcel since morning. No estimated time for delivery, no communication. I called the office and they can't get hold of the driver 🤦♀️🤦♀️, they told me they will only be in my area between 3 to 5 its now 5:33 the driver has not arrived. I tried calling the numbers it's not going through. MTN must stop using their services. I'm so upset.
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DSV Road's replyOfficial
19 Dec 2022, 08:47Good day Phuthegi,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply19 Dec 2022, 08:47
Official
Good day Phuthegi,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management