NR
Noko R
1 reviews | Active since Jan 2016
11 Nov 2021, 14:33
Undelivered Goods and Lying driver 🤬🤬🤬
I was expecting a delivery all day abs I was told to be home and be available between 12:00 and 14:00. I asked off work to make my self available. I have no contact from the driver or the company to let me know if there is a delay or something like that. Now I have to leave and I won’t be available again tomorrow for another delivery. I have on the line on hold for over 35min. This level of service is pathetic and unacceptable.
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DSV Road's replyOfficial
11 Nov 2021, 15:19Good day Noko R, We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible. Kind Regards, DSV Management
DSV Road's reply11 Nov 2021, 15:19
Official
Good day Noko R, We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible. Kind Regards, DSV Management