Unacceptable service MTN & DSV - NEED MY ORDER !!!

MTN and DSV - HORRIBLE SERVICE !!!

I have been trying to arrange delivery for my order from DSV. They told me they have contacted me on a cellphone number that I no longer use and instructed me to call MTN to update my number. That was on Tuesday. Today is Friday (28 June 2024).

I called MTN on the same day, and they assured me they had sent an updated instruction with my new number. However, when I called DSV back, they said they had not received any instructions and would call me back once they did.

On Wednesday morning, I called DSV again, and they still hadn’t received the instructions. They advised me to call MTN once more. Now, I’m irritated. I called MTN again, and they insisted they had sent the update.

GUYS!!! What should I do? Whose problem is this? Why can’t you fix your issues? Why does delivery have to be this hard when I have provided my ID and passed the security questions?

I just need my order, MTN and DSV!!!